Privacy Policy

Introduction

In this privacy policy we set out our practices with respect to data collected from users who access our website at betterpark.de or otherwise provide us with personal data (collectively: "Users"). Competent authority within the meaning of the General Data Protection Regulation (GDPR): The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg.

Name and address of the data protection officer

Nexobility GmbH

Erikastr. 2-4

70327 Stuttgart

+49 711 99887270

We have appointed a data protection officer. You can contact him by post at the above address with the addition "-Data Protection-" or by email at privacy@betterpark.de.

User rights

You have the following rights:

1. Request confirmation as to whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about you and additional information
2. Request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and machine-readable format
3. Request a correction of the personal data that we have stored about you
4. Request the deletion of your personal data
5. Object to the processing of your personal data by us
6. Request the restriction of the processing of your personal data by us
7. Submitting a complaint to a supervisory authority

However, please note that these rights are not absolute and are subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the rights listed here or would like further information, please contact our data protection officer at: privacy@betterpark.de.

Storage

We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our policies. Retention periods will depend on the type of data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We store records containing personal data of customers, account set-up documents, communications and other data in accordance with applicable laws and regulations.

We may at any time and in our sole discretion correct, complete or remove any incomplete or inaccurate data.

Basis for data collection

The processing of your personal data (i.e. any data that can reasonably be used to identify you; " personal data ") is necessary for us to fulfil our contractual obligations to you and to provide you with our services, to protect our legitimate interest and to comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other use of your personal information as described in this Privacy Policy.

Please read the privacy policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data provided or collected through the use of the website (" Non-Personal Data "). We do not know the identity of the user from whom Non-Personal Information has been collected. Non-Personal Information that may be collected includes aggregate usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., browser and operating system used on the device, language setting, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behaviour, clicks, actions, etc.).

The second category includes personal data , i.e. data that identifies an individual or can identify an individual through reasonable measures. Such data include:

• Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.
• Contact details: When you use the contact form, you will be asked to provide certain information, such as: First and last name, email address or address or other information.

How do we obtain data about you?

We obtain your personal data from various sources:

• You provide us with such data voluntarily, for example when registering on our website.
• We receive such information when you use our website or access it in connection with any of our services.
• We receive such data from other providers, services and from public registers (for example, from data traffic analysis providers). All external data sources that may be used are explicitly named below.

How is the data used? To whom is the data passed on?

We do not share user information with third parties except as described in this Privacy Policy.

We use data for the following purposes:

• To communicate with you (send notices regarding our services, provide technical information and handle customer service requests, if applicable).
• For information about new updates and services
• For the marketing of our websites and products (further information under "Marketing")
• For statistical and analysis purposes that serve to improve the website
• Automated decision-making including profiling pursuant to Article 22 (1) and (4) DSGVO expressly does not take place.

In addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates and subcontractors.

In addition to the purposes set out in this Privacy Policy, we may share personal data with our trusted third party providers based in different jurisdictions around the world for the following reasons:

• Hosting and operating our website
• Providing our services, including the personalised display of our website
• Storing and processing such data on our behalf
• Placing ads and the ability to evaluate the success of our advertising campaigns, retargeting users
• Provide marketing offers and promotional materials in connection with our website and services.
• Carry out studies, technical diagnoses or analyses

We may also disclose information when we believe in good faith that it is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and, if necessary, investigate potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other misconduct, suspected fraud, or security issues; (iv) assert or enforce our own legal claims or defend against the claims of others; (v) protect the rights, property, or safety of our users, your security, or the safety of our users. (v) protect the rights, property or safety of ourselves, our users, you or others; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.

Cookies

The use of cookies on our website is deactivated. This also applies to cookies from our partners.

Use of script libraries (Google Web Fonts)

To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts ( https://www.google.com/webfonts ) for this website. Google Web Fonts are transferred to your browser's cache so that they only have to be loaded once. If your browser does not support Google Web Fonts or denies access, the content is displayed in a standard font.

• When script or font libraries are called up, a connection to the operator of the library is automatically established. Theoretically, it is possible for this operator to collect data. At present, it is not known whether and for what purpose the operators of the corresponding libraries actually collect data.
• Here you can find the privacy policy of the operator of the Google library: https://www.google.com/policies/privacy.

Collection of data by third parties

This policy only covers the use and disclosure of information we collect from you. If you post information on other websites or disclose it to third parties on the Internet, different rules may apply. Therefore, please read the terms and conditions and privacy policy carefully when disclosing data.

This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our officers and employees, including third parties, to whom we disclose this information as described in this Privacy Policy.

How do we protect your data?

We take great care to implement security measures on the website and protect your data. We use industry standard procedures and policies to ensure the protection of data collected and stored and prevent the unauthorised use of such data. We also require third parties to adhere to similar security requirements in accordance with this Privacy Policy.

Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorised access to or misuse our website and we give no warranty, express or implied, that we can prevent such access.

Transfer of data outside the European Economic Area

Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

Marketing

If you have voluntarily provided us with your personal information such as your name, email address, telephone number, etc., we may use this information ourselves or share it with an external subcontractor to provide you with promotional materials regarding our services that may be of interest to you.

We respect your right to privacy. Therefore, you will always be given the opportunity to unsubscribe or opt-out of further mailings in these marketing materials. If you unsubscribe, your email address or phone number will be removed from our marketing distribution lists.

Please note that even after you have opted out of receiving our marketing emails, we will continue to send you emails with important information that does not include an opt-out option. This includes maintenance messages or administrative notifications.

Google Ads und Google Conversion Tracking

We place advertisements online and use Google Ads for this purpose. Ads is an online advertising programme of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. The conversion tracking of Google Ads on the website is deactivated.

Corporate transaction

We may share information in the event of a corporate transaction (e.g., sale of substantial parts of a business, merger, consolidation, or asset sale). If any of the above occurs, the acquirer or the relevant company will assume the rights and obligations set out in this Privacy Policy.

Minors

The protection of children's data is very important, especially in the online area. The website is not designed for children and is not aimed at them. The use of our services by minors is only permitted with the prior consent or authorisation of a parent or guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she may contact us at privacy@betterpark.de.

Updates or changes to this privacy policy

We reserve the right to change or review this privacy policy from time to time. You will find the date of the current version under "Last modified on".

Your continued use of the Platform following the posting of such changes on our website will constitute your consent to such changes to the Privacy Policy and will be deemed to be your agreement to be bound by the amended terms.

How to reach us

Contact us at info@betterpark.de with general questions about the website, the information we collect about you, or how we use that information.

Please provide company information.

Last modified on 01.03.2024